The IT support offering for schools, including the central administration of network services, will continue to be expanded. The aim is to enable IT officers at schools to concentrate fully on their tasks of "pedagogical IT support" (definition of the state of Hesse).

The school authorities and media center provide all schools sponsored by the state capital of Wiesbaden with a modern cloud storage solution for the secure and data protection-compliant storage and sharing of files. The implementation is carried out with the open source product Nextcloud, the infrastructure is managed by the media center and operated in the Witcom data center. User administration is carried out via the media center's own solution in order to save administrative effort and increase user-friendliness. Authentication can take place either via a LUSD export or via the existing domain structure.

All Windows end devices at schools sponsored by the state capital of Wiesbaden are to be integrated into a system for the distribution of software, images, system configurations and for the management of updates to the operating systems and the most important application programs. The aim is to further centralize the existing sneaker administration and to further relieve the burden on IT administrators.

The media center would like to provide all schools sponsored by the state capital of Wiesbaden with a modern messenger service. It should be usable on the usual mobile devices via an app and work in compliance with data protection regulations. The aim is to enable modern, simple mobile communication between teachers and pupils, which is separate from private communication channels.

PC rooms are currently not managed remotely, which leads to a higher workload for teaching staff. With the open source solution Veyon, teaching content can not only be duplicated on all computers, but computers can also be accessed without leaving the workstation. Similar to the iPad solution Apple Classroom, the handling is intuitive and enables more efficient teaching.