Tourist Information
The Wiesbaden Tourist Information Office is the first point of contact for anyone who wants to discover, experience, or get to know Wiesbaden—whether you’re a Wiesbaden resident, a day-tripper, a traveler passing through, or a tourist. The “T-Info” team is here to provide you with expert and personalized advice, either by phone or in person at Marktplatz 1.
Together, we'll make your stay in Wiesbaden a special experience!
Our services for you:
- Information & Advice - Tips on Attractions, Day Trips, and Experiences in Wiesbaden and the Region
- Advance ticket sales for major venues and numerous cultural events—including concerts, theater performances, and cabaret shows in Wiesbaden, the surrounding region, and throughout Germany
- Tickets & Reservations – for city tours, boat cruises, and numerous recreational activities
- City Maps & Brochures – Free city maps and informational materials
- Arrangements & Reservations – Assistance with finding accommodations and hotels
- Selected products from Wiesbaden and the Rheingau—as souvenirs, mementos, and gift ideas
- Information on accessible facilities in Wiesbaden
Tourist Information Office Hours:
Monday through Saturday, 10:30 a.m. to 5:30 p.m.
Further information
Contact us
Tourist Information
Address
65183 Wiesbaden
Postal address
65028 Wiesbaden
Arrival
Notes on public transport
Public transportation: Dern'sches Gelände stop.
Telephone
- +49 611 1729930
- +49 611 1729798
Opening hours
Monday to Saturday: 10.30 a.m. to 5.30 p.m.
Sunday closed
Information on accessibility
Accessibility: Barrier-free access available.
The Wiesbaden Tourist Information Office has the following certifications:
"i" Mark of the German Tourism Association
The Wiesbaden Tourist Information Office at Marktplatz 1 has successfully completed the recertification process for the “i-Mark” from the German Tourism Association (Deutscher Tourismusverband e. V.). The certification is valid for another three years, through 2029. With the “i-Mark,” the German Tourism Association confirms that the Tourist Information Office meets the established criteria for service and information quality.
Travel for Everyone - Accessibility in Tourism – Quality, Transparency, and Inclusion
"Travel for Everyone" stands for verified accessibility, transparent information, and a certification system recognized throughout Germany. Our goal is to make accessible travel possible for everyone—for guests with disabilities, seniors, families, people with temporary limitations, and anyone who needs reliable information.
Training and Certification: ServiceQualität Deutschland
Wiesbaden Congress & Marketing GmbH is certified by ServiceQualität Deutschland at Level I through January 2027. The certification confirms the company’s use of the program’s quality tools. As part of its participation, Wiesbaden Congress & Marketing GmbH is committed to continuously improving the quality of its services for guests, employees, and business partners.
TourCert Certification Destination WIESBADEN RHEINGAU
The WIESBADEN RHEINGAU destination received its initial TourCert certification in 2024 and is currently undergoing the certification process to become a “Sustainable Travel Destination.”
The process involves partners from the hotel and restaurant industries, the cultural sector, and other areas of tourism. Information on the exact scope of certification and the current status can be found in the TourCert certificate.