• wicm.de
• rmcc.de
• tourism.wiesbaden.de
• kurhaus.wiesbaden.de
• jagdschloss.wiesbaden.de 
• convention.wiesbaden.de
• wiesbaden.de/weihnachten
• wiesbaden.de/rheingauer-weinwoche
• wiesbaden.de/wochenmarkt 
• https://www.wiesbaden.de/microsite/blog/

The aforementioned websites are operated by Wiesbaden Congress & Marketing GmbH (see the following paragraph regarding the data controller).

Wiesbaden Congress & Marketing GmbH
Kurhausplatz 1
65189 Wiesbaden
Phone +49 (0) 611 / 1729-930
E-mail: infowicmde

The data protection officer for the data controller is: 

AGOR AG
Ferdinand-Happ-Straße 53
60314 Frankfurt am Main
Germany
Phone: +49 (0) 69 - 9494 32 410
Email: infoagor-agcom
Website: www.agor-ag.com

Scope of the processing of personal data

We only collect and use the personal data of users of our website insofar as this is necessary to provide a functional website, our content and services.

In principle, the collection and use of our users' personal data only takes place with their consent. An exception to this principle applies in cases where the processing of data is permitted by law or where it is not possible to obtain prior consent for factual reasons.

Legal basis for the processing of personal data

Art. 6 para. 1 sentence 1 lit. a GDPR when obtaining the consent of the data subject.

Art. 6 para. 1 sentence 1 lit. b GDPR for processing operations necessary for the performance of a contract to which the data subject is party. This includes processing operations that are necessary for the performance of pre-contractual measures.

Art. 6 para. 1 sentence 1 lit. c GDPR for processing operations that are necessary for compliance with a legal obligation.

Art. 6 para. 1 sentence 1 lit. d GDPR, if vital interests of the data subject or another natural person require the processing of personal data.

Art. 6 para. 1 sentence 1 lit. f GDPR, if the processing is necessary to safeguard a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest. In order to be able to base the processing of personal data on a legitimate interest, an assessment is carried out for each relevant process in consultation with the data protection officer, whereby the following three conditions must be met:

1) The controller of the personal data or a third party has a legitimate interest in the data processing.

2) The processing is necessary for the purposes of the legitimate interest.

3) The interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, do not prevail.

Data erasure and storage duration

The user's personal data will be deleted or blocked as soon as the purpose of storage no longer applies. Data may be stored for longer if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the user's computer system. The following information may be collected:

Information about the browser type and version used, The user's operating system, The user's internet service provider, The user's IP address, Date and time of access, Websites from which the user's system accesses our website, Websites that are accessed by the user's system via our website

The data described is stored in the log files of our system. This data is not stored together with other personal data of the user.

Purpose and legal basis for data processing

The temporary storage of the IP address by our system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.

The data is stored in log files to ensure the functionality of the website. We also use the data to optimize the website and to ensure the security of our information technology systems. The data is not analyzed for marketing purposes in this context.

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 sentence 1 lit. f GDPR.

The collection of your personal data for the provision of our website and the storage of the data in log files is absolutely necessary for the operation of the website. The user therefore has no right to object.

Duration of storage

Your data will be deleted as soon as it is no longer required for the purpose for which it was collected. If your data is collected to ensure the provision of the website, the data will be deleted when the respective session has ended.

If your data is stored in log files, it will be deleted after seven days at the latest. Storage beyond this is possible, in which case the IP addresses of the users are deleted or anonymized. It is then no longer possible to identify the calling client.

We use cookies on our website. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When you access a website, a cookie may be stored on your operating system. This contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the browser can be identified even after a page change.

TDDDG:

The legal basis for the storage of cookies, device identifiers and similar tracking technologies or for the storage of information in the end user's terminal equipment and access to this information is the European ePrivacy Directive in conjunction with the Telecommunications Digital Services Data Protection Act (TDDDG).

Please note that the legal basis for the processing of the personal data collected in this context then results from the GDPR (Art. 6 para. 1 sentence 1 GDPR). The relevant legal basis for the processing of personal data in each specific case can be found below on the respective cookie or on the respective processing itself.

The primary legal basis for the storage of information in the end user's terminal equipment - i.e. in particular for the storage of cookies - is your consent, Section 25 (1) sentence 1 TDDDG. Consent is given when you visit our website - although of course it does not have to be given - and can be revoked at any time in the cookie settings.

Pursuant to Section 25 (2) No. 2 TDDDG, consent is not required if the storage of information in the end user's terminal equipment or access to information already stored in the end user's terminal equipment is absolutely necessary for the provider of a telemedia service to provide a telemedia service expressly requested by the user. In the cookie settings, you can see which cookies are to be classified as absolutely necessary (often also referred to as "technically necessary cookies") and therefore fall under the exemption regulation of Section 25 (2) TDDDG and therefore do not require consent.

GDPR:

The legal basis for the processing of personal data using cookies results from Art. 6 para. 1 sentence 1 lit. f GDPR. The purpose of using technically necessary cookies is to simplify the use of our website.

We would like to point out that individual functions of our website can only be offered using cookies.

We do not use user data collected by technically necessary cookies to create user profiles.

Cookies are stored on the user's computer and transmitted by it to our website. As a user, you therefore have control over the use of cookies. You can restrict or deactivate the transmission of cookies by making changes in the settings of your Internet browser. Stored cookies can also be deleted there. Please note that you may no longer be able to use all the functions of our website if you deactivate cookies.

The legal basis for the processing of personal data using cookies for analysis and advertising purposes is Art. 6 para. 1 sentence 1 lit. a GDPR if the user has given consent to this.

Cookie consent with SP

Our website uses the cookie consent technology of Sitepark GmbH, Gesellschaft für Informationsmanagement, www.sitepark.de, Neubrückenstr. 8-11, 48143 Münster, Germany, to obtain your consent to the storage of certain cookies in your browser and to document this in accordance with data protection regulations.

When you enter our website, an SP cookie is stored in your browser in which the consent you have given or the revocation of this consent is stored.

The data collected will be stored until you ask us to delete it or delete the SP cookie yourself or until the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected.

SitePark Consent technology is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para. 1 sentence 1 lit. c GDPR.

Right to information

You have the right to receive information from us as the controller as to whether and which personal data concerning you are processed by us and further information in accordance with the legal requirements under Art. 13, 14 GDPR.

You can assert your right to information at: datenschutzwicmde

The GDPR guarantees the same high level of data protection within the European Union. When selecting our service providers, we therefore rely on European partners wherever possible if your personal data is to be processed. Only in exceptional cases will we have data processed outside the European Union in the context of using third-party services. We only allow your data to be processed in a third country if the special requirements of Art. 44 et seq. GDPR are fulfilled. This means that your data may then only be processed on the basis of special guarantees, such as the EU Commission's officially recognized determination of a level of data protection corresponding to the EU or compliance with officially recognized special contractual obligations, the so-called "standard data protection clauses".

As part of the so-called "Data Privacy Framework" (DPF), the EU Commission has also recognized the level of data protection for certain companies from the USA as secure as part of the adequacy decision of 10.07.2023. The list of certified companies as well as further information on the DPF can be found on the website of the US Department of Commerce at https://www.dataprivacyframework.gov/s/participant-search

In principle, the use of our website is subject to the statutory provisions of the GDPR. If you also visit our website from Switzerland and insofar as the associated data processing also affects you as a Swiss citizen, these data protection provisions also apply to you under the Swiss Federal Act on Data Protection ("Swiss FADP" in the version of September 1, 2023), analogous to the GDPR.

In principle, the Swiss DPA does not provide for a legal basis. In this respect, we only process your data from Switzerland if the processing is lawful, is carried out in good faith and is proportionate in accordance with Art. 6 para. 1 and 2 of the Swiss FADP. Furthermore, your data will only be collected by us for a specific purpose that is recognizable to the data subject and only processed in such a way that it is compatible with these purposes in accordance with Art. 6 para. 3 of the Swiss FADP.

In this context, please also note that although certain terms are formulated differently under the GDPR, they have the same legal meaning as under the Swiss DPA. For example, the GDPR terms "processing" of "personal data", "legitimate interest" and "special categories of data" used in this data protection notice correspond to the terms "processing" of "personal data", "overriding interest" and "sensitive personal data" used in the Swiss FADP.

The data subject rights set out here pursuant to Art. 12 et seq. GDPR can also be asserted by data subjects from Switzerland in accordance with the provisions of Art. 25 et seq. of the Swiss FADP.

General information

You can subscribe to a free newsletter on our homepage, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent. The data that you enter in the input mask during registration will be transmitted to us.

We collect the following data on the basis of the consent obtained from you during the registration process: Surname, first name, e-mail address

The following data is also stored at the time of transmission
IP address of the accessing computer, date and time of registration.

Your data will not be passed on in connection with the data processing for sending newsletters. The data is used exclusively for sending the newsletter.

Double opt-in and logging

Registration for our newsletter takes place in a so-called double opt-in procedure. After registering, you will receive an email asking you to confirm your registration. This confirmation is necessary so that no-one can register with other people's e-mail addresses.

Subscriptions to the newsletter are logged in order to be able to prove the registration process in accordance with legal requirements. This includes storing the time of registration and confirmation as well as the IP address.

Legal basis

The legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. a GDPR if the user has given consent. The purpose of collecting the user's email address is to send the newsletter.

Deletion, revocation and objection

Your data will be deleted as soon as it is no longer required for the purpose for which it was collected. Your e-mail address will therefore be stored for as long as the subscription to the newsletter is active. You can unsubscribe from the newsletter at any time by revoking your consent. There is a corresponding link for this purpose in every newsletter.

We would also like to point out that you can object to the future processing of your personal data at any time in accordance with the legal requirements pursuant to Art. 21 GDPR. In particular, you can object to processing for direct marketing purposes.

If you have made a purchase of goods and services from us, we are entitled to send you information about our own similar goods electronically. You can object to this use of your e-mail address at any time, either as a whole or for individual measures, e.g. by e-mail, fax or letter, without incurring any costs other than the transmission costs according to the basic rates. In accordance with the legal requirements in Section 7 III UWG, we therefore use the e-mail address that you provided to us during registration to inform you by e-mail about our promotions, products or services.

We use Brevo to send newsletters. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany. Brevo is a service that allows you, among other things, to organize and analyze the distribution of newsletters. The data you provide to subscribe to the newsletter is stored on the servers of Sendinblue GmbH in Germany.

Brevo enables us to analyze our newsletter campaigns. For example, we can see whether a newsletter message was opened and, if so, which links were clicked. This allows us, among other things, to determine which links were clicked particularly often.

In addition, we can determine whether certain predefined actions were taken after the newsletter was opened or a link was clicked (conversion rate). For example, we can see whether you made a purchase after clicking a link in the newsletter.

Brevo also allows us to segment newsletter recipients into different categories (“cluster” them). For example, newsletter recipients can be segmented by age, gender, or location. This enables us to better tailor the newsletters to the respective target groups.

If you do not want Brevo to analyze your data, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message.

For detailed information on Brevo’s features, please visit the following link: https://www.brevo.com/de/newsletter-software/

You can contact us using the contact forms provided on our website, by email, by phone, or through other available communication channels. In doing so, we process the data you provide. This may include, in particular, your name, your contact information, details about your company, and the content of your inquiry.

This processing is carried out to handle your inquiry, provide you with the requested information, prepare customized offers, and, if necessary, take further pre-contractual steps.

If your inquiry is aimed at concluding or performing a contract, the processing is based on Article 6(1)(b) of the GDPR. In all other cases, the processing is based on Article 6(1)(f) of the GDPR. Our legitimate interest lies in the proper handling and response to inquiries directed to us.

Within our company, only those departments involved in processing your inquiry will have access to your data. To the extent necessary to process your inquiry, we may share your data with service providers, event organizers, or other partners involved.

Your data will be deleted as soon as your inquiry has been fully processed and there are no legal retention obligations or other legitimate reasons for further storage. If a contractual relationship arises from the inquiry, the applicable statutory retention periods shall apply.

For market events organized by the state capital of Wiesbaden, you can submit your application either by mail or through our online application portal.

As part of the application process, we process, in particular, your contact information, details about your company, information about the products you offer, details regarding the design of your booth, submitted images, and any other information you provide during the application process.

This processing is carried out for the purpose of conducting the application and admission process for market events, selecting suitable vendors, and organizing the respective event.

The legal basis for processing within the scope of the application and admission process is Article 6(1)(e) of the GDPR in conjunction with the municipal regulations of the State of Hesse and the admission and participation regulations applicable to the respective market event.

If, following a successful application, a contract is concluded regarding participation in an event, we process the personal data required for this purpose on the basis of Article 6(1)(b) of the GDPR for the performance of the contractual relationship. To the extent that statutory retention obligations apply, further storage is based on Article 6(1)(c) of the GDPR.

We engage ekom21 - KGRZ Hessen, Carlo-Mierendorff-Straße 11, 35398 Gießen, as a data processor for the technical operation of the application portal. The data transmitted via the application portal is transferred to the internal specialized systems we use for the purpose of conducting the application and admission process.

The personal data processed as part of the application and admission process will be deleted as soon as it is no longer necessary for conducting the application process, making the admission decision, carrying out the respective program, or for the associated administrative and billing processes.

If a contractual relationship is established following a successful application, the personal data required for this purpose will be stored for the duration of the contractual relationship and, beyond that, only as long as statutory retention obligations apply or the data is needed to assert, exercise, or defend legal claims.

Once the respective purpose of processing no longer applies and any statutory retention periods have expired, the data will be deleted.

On the above-mentioned website we may show you job vacancies for which interested parties can apply by e-mail. The body responsible for applications is TriWiCon - Eigenbetrieb für Messe, Kongress und Tourismus.

Please refer to the specific data protection declaration for the respective job advertisement, which will be displayed to you when your data is collected.

You can inquire about or book tourism services through our websites, by phone, or through our tourist information offices. These include, in particular, hotel accommodations, group tours, city tours, event tickets, and other tourism offerings.

As part of your inquiry or booking, we process, in particular, your name, your contact information, the services you have selected, travel and booking details, information regarding the number of participants or travelers, your messages, and, if applicable, the data required for payment or booking confirmation.

This processing is carried out to handle your inquiry, prepare a quote, complete the booking, generate and send booking confirmations, and process payments and billing. The legal basis is Article 6(1)(b) of the GDPR. To the extent that we are subject to statutory retention obligations, further storage is based on Article 6(1)(c) of the GDPR.

To the extent necessary to process the booking, we transfer your data to the respective service provider you have selected. This may include, in particular, hotels, tour operators, providers of city tours and group tours, as well as other tourism service providers. The respective service providers generally process the transmitted data under their own data protection responsibility, provided they provide the booked service themselves.

We use booking, event, and online store systems for the technical processing of inquiries and bookings. Payment service providers may be used for payment processing. The data required for payment is transmitted to the selected payment service provider. The privacy policy of the respective payment service provider applies additionally to further processing.

Your booking and contract data will be stored for the duration of the contract. They are subsequently deleted, unless there are statutory retention requirements or further storage is necessary to assert, exercise, or defend legal claims. Documents relevant under commercial and tax law are retained for the duration prescribed by law.

If you contact us at trade shows, events, during business meetings, or through another department within our company, we will process your business contact information and the details you provide to us in order to continue our communication, handle your inquiry, and inform you about relevant WICM services.

In particular, we process your name, your business email address, your phone number, details about your company, and information regarding your business inquiry.

To the extent that the communication serves to prepare for or execute a contract, the processing is based on Article 6(1)(b) of the GDPR. In all other cases, the processing is based on Article 6(1)(f) of the GDPR. Our legitimate interest consists of maintaining business contacts, processing business inquiries, and providing information about services relevant to the respective contact.

If we have not received your contact information directly from you, it typically comes from the person who initiated the contact, from another department within the company, or from the business context in which you provided us with your contact information.

For regular newsletters or similar electronic marketing activities, we use your contact information only under the conditions specified in the “Newsletter” section.

The data will be deleted when it is no longer necessary for business communication and there are no legal retention obligations or other legitimate reasons for further storage. You may object at any time to processing based on Article 6(1)(f) of the GDPR for reasons arising from your particular situation. You may object at any time to processing for direct marketing purposes without providing a reason.

We offer training sessions, informational events, and similar professional events specifically for hotels, tourism service providers, city tour guides, and other partners.

When you register for such an event, we process, in particular, your name, your business contact information, details about your company or organization, and information about the event you have selected.

This data is processed to handle your registration, organize and conduct the event, communicate with participants, and, if applicable, issue certificates of attendance.

The legal basis is your consent pursuant to Article 6(1)(a) of the GDPR. To the extent that processing is necessary to carry out an event you have requested or booked, and a contractual relationship exists or pre-contractual measures are being carried out, the processing is based on Article 6(1)(b) of the GDPR.

We may engage external event and communication service providers as data processors to manage registrations and communicate with participants.

Registration data will be deleted when it is no longer necessary for the conduct and follow-up of the event and there are no statutory retention requirements or other legitimate reasons for further storage.

You have the possibility to order our offered goods and services directly on our homepage.

Depending on your selection, this may also involve inquiries about bookings for stays at the hotels you have selected. As part of the ordering process, we use the contact details you provided during registration, or we collect the personal data you provided in the input mask and forward your booking request to the respective hotel that you have selected. Wiesbaden Congress & Marketing GmbH is responsible for data processing until your data is forwarded to the hotel. The respective hotel is then separately responsible for the data record. Please note the privacy policy of the respective hotel.

This involves the following data: Title, surname/first name, company, street, country, zip code, city, language, e-mail address, telephone number, fax number, arrival and departure dates, number of adults, number of children, number of persons and room layout, message.

The following data is also stored at the time of the order process: IP address of the user, date and time of the order

If you wish to use our store, it is necessary for the conclusion of the contract that you provide your personal data, which we require for the processing of your order. We may also pass on your data to the relevant payment and delivery service providers for processing purposes. The legal basis for this is Art. 6 para. 1 sentence 1 lit. b.) GDPR.

Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of 10 years. However, we restrict processing after 6 years, i.e. your data will only be used to comply with legal obligations. To prevent unauthorized access by third parties to your personal data, in particular financial data, the ordering process takes place via an encrypted connection.

To implement the webshop, we use TOMAS - Touristic Online Management System from my.IRS GmbH, Dornierstr. 4, 82178 Puchheim, Germany. Processors outside the European Union may also be used on the basis of an adequacy decision, suitable guarantees, etc. in accordance with Art. 44-47 GDPR.

This website uses the web analysis service Matomo to analyze and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. The legal basis for the use of Matomo is your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR.

Cookies are stored on your computer for this analysis. The information collected in this way is stored by the controller exclusively on its server in Germany. You can stop the analysis by deleting existing cookies and preventing the storage of cookies. If you prevent the storage of cookies, we would like to point out that you may not be able to use this website to its full extent. You can prevent the storage of cookies by changing the settings in your browser or by revoking your consent in the consent banner of the respective website.

You can obtain information from the third-party provider on data protection at https://matomo.org/privacy-policy/

Social media platforms

Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) .

LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland.

We maintain fan pages within various social networks and platforms with the aim of communicating with the customers, interested parties and users active there and informing them about our services.

We would like to point out that your personal data may be processed outside the European Union, which may result in risks for you (e.g. when enforcing your rights under European / German law).

As a rule, user data is processed for market research and advertising purposes. For example, usage profiles can be created from the usage behavior and the resulting interests of the users. These user profiles can in turn be used, for example, to place advertisements within and outside the platforms that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the user's computer, in which the user's usage behavior and interests are stored. Furthermore, data can also be stored in the user profiles independently of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them).

The processing of users' personal data is based on our legitimate interests in effective user information and communication with users in accordance with Art. 6 para. 1 sentence 1 lit. f. GDPR. GDPR. If users are asked by the respective providers for consent to data processing (i.e. they give their consent, e.g. by ticking a checkbox or confirming a button), the legal basis for processing is Art. 6 para. 1 sentence 1 lit. a. GDPR.

Further information on the processing of your personal data and your options to object can be found under the links of the respective provider listed below. The assertion of information and other rights of the data subjects can also be made against the providers, then only they have direct access to the data of the users and have the corresponding information. We are of course available to answer any questions you may have and will support you if you need help.

Based on your explicit consent, we record telephone calls for internal training and quality assurance purposes. The processing of your personal data is based on Article 6(1)(a) of the GDPR (consent).

The recordings serve the purpose of improving our customer service, training our employees, and ensuring a consistently high quality of consultation. The recordings are not used for any other purpose.

In particular, your voice and the content of the conversation are processed as part of the recording.

The recordings are used exclusively internally by appropriately trained employees. They are not disclosed to third parties.

You may withdraw your consent at any time, for example by indicating this during the phone call or by sending a message to datenschutzwicmde. Withdrawal does not affect the lawfulness of processing prior to the time of withdrawal.

The recordings are stored only for as long as necessary for the stated purposes and are subsequently deleted, at the latest after 30 / 60 / 90 days.