Privacy policy WICM
The privacy policy of Wiesbaden Congress & Marketing GmbH (WICM).
The following privacy policy applies to the websites
- wicm.de
- rmcc.de
- tourismus.wiesbaden.de
- kurhaus.wiesbaden.de
- jagdschloss.wiesbaden.de
- convention.wiesbaden.de
- wiesbaden.de/christmas
- wiesbaden.de/rheingauer-weinwoche
- wiesbaden.de/weekly-market
The aforementioned websites are operated by Wiesbaden Congress & Marketing GmbH (see the following paragraph on the responsible party).
Name and address of the person responsible
Wiesbaden Congress & Marketing GmbH
Kurhausplatz 1
65189 Wiesbaden
Phone +49 (0) 611 / 1729-930
E-mail: infowicmde
Name and address of the data protection officer
The data protection officer of the controller is
AGOR AG
Niddastrasse 74
60329 Frankfurt am Main
Frankfurt am Main, Germany
Phone +49 (0) 69 - 9494 32 410
E-mail: infoagor-agcom
Website: www.agor-ag.com
General information on data processing
Scope of the processing of personal data
We only collect and use the personal data of users of our website insofar as this is necessary to provide a functional website, our content and services.
In principle, the collection and use of our users' personal data only takes place with their consent. An exception to this principle applies in cases where the processing of data is permitted by law or where it is not possible to obtain prior consent for factual reasons.
Legal basis for the processing of personal data
Art. 6 para. 1 sentence 1 lit. a GDPR when obtaining the consent of the data subject.
Art. 6 para. 1 sentence 1 lit. b GDPR for processing operations necessary for the performance of a contract to which the data subject is party. This includes processing operations that are necessary for the performance of pre-contractual measures.
Art. 6 para. 1 sentence 1 lit. c GDPR for processing operations that are necessary for compliance with a legal obligation.
Art. 6 para. 1 sentence 1 lit. d GDPR, if vital interests of the data subject or another natural person require the processing of personal data.
Art. 6 para. 1 sentence 1 lit. f GDPR, if the processing is necessary to safeguard a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest. In order to be able to base the processing of personal data on a legitimate interest, an assessment is carried out for each relevant process in consultation with the data protection officer, whereby the following three conditions must be met:
1) The controller of the personal data or a third party has a legitimate interest in the data processing.
2) The processing is necessary for the purposes of the legitimate interest.
3) The interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, do not prevail.
Data erasure and storage duration
The user's personal data will be deleted or blocked as soon as the purpose of storage no longer applies. Data may be stored for longer if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.
Use of our website, general information
Description and scope of data processing
Each time our website is accessed, our system automatically collects data and information from the user's computer system. The following information may be collected:
Information about the browser type and version used, The user's operating system, The user's internet service provider, The user's IP address, Date and time of access, Websites from which the user's system accesses our website, Websites that are accessed by the user's system via our website
The data described is stored in the log files of our system. This data is not stored together with other personal data of the user.
Purpose and legal basis for data processing
The temporary storage of the IP address by our system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
The data is stored in log files to ensure the functionality of the website. We also use the data to optimize the website and to ensure the security of our information technology systems. The data is not analyzed for marketing purposes in this context.
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 sentence 1 lit. f GDPR.
The collection of your personal data for the provision of our website and the storage of the data in log files is absolutely necessary for the operation of the website. The user therefore has no right to object.
Duration of storage
Your data will be deleted as soon as it is no longer required for the purpose for which it was collected. If your data is collected to ensure the provision of the website, the data will be deleted when the respective session has ended.
If your data is stored in log files, it will be deleted after seven days at the latest. Storage beyond this is possible, in which case the IP addresses of the users are deleted or anonymized. It is then no longer possible to identify the calling client.
General information on the use of cookies
We use cookies on our website. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When you access a website, a cookie may be stored on your operating system. This contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
We use cookies to make our website more user-friendly. Some elements of our website require that the browser can be identified even after a page change.
TTDSG:
The legal basis for the storage of cookies, device identifiers and similar tracking technologies or for the storage of information in the end user's terminal equipment and access to this information is the European ePrivacy Directive in conjunction with the Act on the Regulation of Data Protection and the Protection of Privacy in Telecommunications and Telemedia (TTDSG).
Please note that the legal basis for the processing of the personal data collected in this context then results from the GDPR (Art. 6 para. 1 sentence 1 GDPR). The relevant legal basis for the processing of personal data in each specific case can be found below on the respective cookie or on the respective processing itself.
The primary legal basis for the storage of information in the end user's terminal equipment - i.e. in particular for the storage of cookies - is your consent, Section 25 (1) sentence 1 TTDSG. Consent is given when you visit our website - although of course it does not have to be given - and can be revoked at any time in the cookie settings.
Pursuant to Section 25 (2) No. 2 TTDSG, consent is not required if the storage of information in the end user's terminal equipment or access to information already stored in the end user's terminal equipment is absolutely necessary for the provider of a telemedia service to provide a telemedia service expressly requested by the user. In the cookie settings, you can see which cookies are to be classified as absolutely necessary (often also referred to as "technically necessary cookies") and therefore fall under the exemption rule of Section 25 (2) TTDSG and therefore do not require consent.
GDPR:
The legal basis for the processing of personal data using cookies results from Art. 6 para. 1 sentence 1 lit. f GDPR. The purpose of using technically necessary cookies is to simplify the use of our website.
We would like to point out that individual functions of our website can only be offered using cookies.
We do not use user data collected by technically necessary cookies to create user profiles.
Cookies are stored on the user's computer and transmitted by it to our website. As a user, you therefore have control over the use of cookies. You can restrict or deactivate the transmission of cookies by making changes in the settings of your Internet browser. Stored cookies can also be deleted there. Please note that you may no longer be able to use all the functions of our website if you deactivate cookies.
The legal basis for the processing of personal data using cookies for analysis and advertising purposes is Art. 6 para. 1 sentence 1 lit. a GDPR if the user has given consent to this.
Cookie consent with SP
Our website uses the cookie consent technology of Sitepark GmbH, Gesellschaft für Informationsmanagement, www.sitepark.de, Neubrückenstr. 8-11, 48143 Münster, Germany, to obtain your consent to the storage of certain cookies in your browser and to document this in accordance with data protection regulations.
When you enter our website, an SP cookie is stored in your browser in which the consent you have given or the revocation of this consent is stored.
The data collected will be stored until you ask us to delete it or delete the SP cookie yourself or until the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected.
SitePark Consent technology is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para. 1 sentence 1 lit. c GDPR.
Your rights / rights of the data subject
Right to information
You have the right to receive information from us as the controller as to whether and which personal data concerning you are processed by us and further information in accordance with the legal requirements under Art. 13, 14 GDPR.
You can assert your right to information at: datenschutzwicmde
Right to rectification
If the personal data we process concerning you is incorrect or incomplete, you have the right to have it rectified and/or completed. The correction will be made immediately.
Right to restriction
You have the right to restrict the processing of personal data concerning you in accordance with the statutory provisions (Art. 18 GDPR).
Right to erasure
If the reasons set out in Art. 17 GDPR apply, you can request that the personal data concerning you be deleted immediately.
We would like to point out that the right to erasure does not exist if the processing is necessary for one of the exceptional circumstances mentioned in Art. 17 para. 3.
Right to information
If you have asserted the right to rectification, erasure or restriction of processing, we are obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You also have the right to be informed about these recipients.
Right to data portability
Under the GDPR, you also have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller.
Right to revoke the declaration of consent under data protection law
You have the right to withdraw your declaration of consent under data protection law at any time. Please note that the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Right to object
You also have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR.
Automated decision-making in individual cases, including profiling
Under the EU General Data Protection Regulation, you also have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Right to lodge a complaint with a supervisory authority
Finally, if you believe that the processing of personal data concerning you infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.
Data transfer outside the EU
The GDPR guarantees the same high level of data protection within the European Union. When selecting our service providers, we therefore rely on European partners wherever possible if your personal data is to be processed. Only in exceptional cases will we have data processed outside the European Union in the context of using third-party services. We only allow your data to be processed in a third country if the special requirements of Art. 44 et seq. GDPR are fulfilled. This means that your data may then only be processed on the basis of special guarantees, such as the EU Commission's officially recognized determination of a level of data protection corresponding to the EU or compliance with officially recognized special contractual obligations, the so-called "standard data protection clauses".
Newsletter
General information
You can subscribe to a free newsletter on our homepage, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent. The data that you enter in the input mask during registration will be transmitted to us.
We collect the following data on the basis of the consent obtained from you during the registration process: Surname, first name, e-mail address
The following data is also stored at the time of transmission
IP address of the accessing computer, date and time of registration.
Your data will not be passed on in connection with the data processing for sending newsletters. The data is used exclusively for sending the newsletter.
Double opt-in and logging
Registration for our newsletter takes place in a so-called double opt-in procedure. After registering, you will receive an email asking you to confirm your registration. This confirmation is necessary so that no-one can register with other people's e-mail addresses.
Subscriptions to the newsletter are logged in order to be able to prove the registration process in accordance with legal requirements. This includes storing the time of registration and confirmation as well as the IP address.
Legal basis
The legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. a GDPR if the user has given consent. The purpose of collecting the user's email address is to send the newsletter.
Deletion, revocation and objection
Your data will be deleted as soon as it is no longer required for the purpose for which it was collected. Your e-mail address will therefore be stored for as long as the subscription to the newsletter is active. You can unsubscribe from the newsletter at any time by revoking your consent. There is a corresponding link for this purpose in every newsletter.
We would also like to point out that you can object to the future processing of your personal data at any time in accordance with the legal requirements pursuant to Art. 21 GDPR. In particular, you can object to processing for direct marketing purposes.
Shipping service provider - Brevo
We use Brevo to send newsletters. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.
Brevo is a service with which, among other things, the sending of newsletters can be organized and analyzed. The data you enter for the purpose of subscribing to the newsletter is stored on the servers of Sendinblue GmbH in Germany.
With the help of Brevo, we are able to analyze our newsletter campaigns. For example, we can see whether a newsletter message has been opened and which links, if any, have been clicked on. In this way, we can determine, among other things, which links were clicked on particularly often.
We can also see whether certain previously defined actions were carried out after opening/clicking (conversion rate). For example, we can see whether you have made a purchase after clicking on the newsletter.
Brevo also enables us to divide newsletter recipients into different categories ("clustering"). The newsletter recipients can be subdivided according to age, gender or place of residence, for example. In this way, the newsletters can be better adapted to the respective target groups.
If you do not wish to be analyzed by Brevo, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message.
Detailed information on the functions of Brevo can be found at the following link: https://www.brevo.com/de/newsletter-software/
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.
After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.
You can find more details in Brevo's privacy policy
Electronic contact
If you would like to contact us, a contact form is available on our homepage, which you can use to contact us electronically. The data entered in the input mask will be transmitted to us and stored. These data are
Title, first name, surname, company name (optional), e-mail address and telephone number, message
The following data is also stored when the message is sent:
The user's IP address, date and time of contact
It is also possible to contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored.
Your data will not be passed on to third parties in this context; the data will be used exclusively for processing the communication.
The legal basis for the processing of the contact request and its handling is regularly Art. 6 para. 1 sentence 1 lit. b GDPR.
If further personal data is processed during the sending process, this is only used to prevent misuse of the contact form and to ensure the security of our information technology systems.
Your data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input screen of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
Applications - dvinci
On the above-mentioned website we may show you job vacancies for which interested parties can apply by e-mail. The body responsible for applications is TriWiCon - Eigenbetrieb für Messe, Kongress und Tourismus.
Please refer to the specific data protection declaration for the respective job advertisement, which will be displayed to you when your data is collected.
Store - Bookings via TOMAS
You have the possibility to order our offered goods and services directly on our homepage.
Depending on your selection, this may also involve inquiries about bookings for stays at the hotels you have selected. As part of the ordering process, we use the contact details you provided during registration, or we collect the personal data you provided in the input mask and forward your booking request to the respective hotel that you have selected. Wiesbaden Congress & Marketing GmbH is responsible for data processing until your data is forwarded to the hotel. The respective hotel is then separately responsible for the data record. Please note the privacy policy of the respective hotel.
This involves the following data: Title, surname/first name, company, street, country, zip code, city, language, e-mail address, telephone number, fax number, arrival and departure dates, number of adults, number of children, number of persons and room layout, message.
The following data is also stored at the time of the order process: IP address of the user, date and time of the order
If you wish to use our store, it is necessary for the conclusion of the contract that you provide your personal data, which we require for the processing of your order. We may also pass on your data to the relevant payment and delivery service providers for processing purposes. The legal basis for this is Art. 6 para. 1 sentence 1 lit. b.) GDPR.
Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of 10 years. However, we restrict processing after 6 years, i.e. your data will only be used to comply with legal obligations. To prevent unauthorized access by third parties to your personal data, in particular financial data, the ordering process takes place via an encrypted connection.
To implement the webshop, we use TOMAS - Touristic Online Management System from my.IRS GmbH, Dornierstr. 4, 82178 Puchheim, Germany. Processors outside the European Union may also be used on the basis of an adequacy decision, suitable guarantees, etc. in accordance with Art. 44-47 GDPR.
For more information on TOMAS
Google Tag Manager
This website uses Google Tag Manager. Google Tag Manager is a solution that allows marketers to manage website tags via an interface. The tool itself (which implements the tags) does not use cookies and only collects your IP address out of technical necessity. The tool triggers other tags, which in turn may set cookies and collect data. Google Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.
If we have obtained your consent, the legal basis for the use of Google Tag Manager is Art. 6 para. 1 sentence 1 lit. a GDPR. Otherwise, the legal basis for the use of the technically necessary cookie is our legitimate interest pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR.
Web Analytics
Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
This website uses Google Analytics with the extension "_anonymizeIp()". This means that IP addresses are further processed in abbreviated form, thus excluding the possibility of personal references. If the data collected about you is personally identifiable, it is immediately excluded and the personal data is deleted immediately.
We use Google Analytics to analyze and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. The legal basis for the use of Google Analytics is your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
Information from the third-party provider: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
Matomo
This website uses the web analysis service Matomo to analyze and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. The legal basis for the use of Matomo is your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR.
Cookies are stored on your computer for this analysis. The information collected in this way is stored by the controller exclusively on its server in Germany. You can stop the analysis by deleting existing cookies and preventing the storage of cookies. If you prevent the storage of cookies, we would like to point out that you may not be able to use this website to its full extent. You can prevent the storage of cookies by changing the settings in your browser or by revoking your consent in the consent banner of the respective website.
You can obtain information from the third-party provider on data protection at https://matomo.org/privacy-policy/
Information from the third-party provider on data protection
Social Media
Social media platforms
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
X (formerly Twitter)
Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
YouTube
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) .
LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland.
Data protection: Settings
Social media presence
We maintain fan pages within various social networks and platforms with the aim of communicating with the customers, interested parties and users active there and informing them about our services.
We would like to point out that your personal data may be processed outside the European Union, which may result in risks for you (e.g. when enforcing your rights under European / German law).
As a rule, user data is processed for market research and advertising purposes. For example, usage profiles can be created from the usage behavior and the resulting interests of the users. These user profiles can in turn be used, for example, to place advertisements within and outside the platforms that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the user's computer, in which the user's usage behavior and interests are stored. Furthermore, data can also be stored in the user profiles independently of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them).
The processing of users' personal data is based on our legitimate interests in effective user information and communication with users in accordance with Art. 6 para. 1 sentence 1 lit. f. GDPR. GDPR. If users are asked by the respective providers for consent to data processing (i.e. they give their consent, e.g. by ticking a checkbox or confirming a button), the legal basis for processing is Art. 6 para. 1 sentence 1 lit. a. GDPR.
Further information on the processing of your personal data and your options to object can be found under the links of the respective provider listed below. The assertion of information and other rights of the data subjects can also be made against the providers, then only they have direct access to the data of the users and have the corresponding information. We are of course available to answer any questions you may have and will support you if you need help.