Tourism Specialist for Personal and Business Travel (m/f/d)
Create unforgettable experiences for guests in Wiesbaden and play an active role in shaping the future of an entire region.
Your job? Everything under control!
Do you want to do more than just sell trips—do you want to help strategically develop a destination? Then the apprenticeship as a tourism specialist for personal and business travel at Wiesbaden Congress & Marketing GmbH is the perfect starting point for you.
During your apprenticeship, you’ll advise customers, calculate quotes, process bookings, and organize customized itineraries for guests and groups. You’ll work with modern booking and reservation systems and ensure that every stay in Wiesbaden is a special experience.
Your responsibilities? Much more than just desk work
- You create tourism packages and varied itineraries.
- You book hotels and tourism services with external providers.
- You organize city tours and other tourist experiences.
- You provide expert, service-oriented advice and support to both private and business customers.
- You ensure that bookings and reservations are processed smoothly.
- You prepare invoices, quotes, and reports.
- You work with modern software, reservation, and AI-powered booking systems.
What are your personal strengths?
- You are a good communicator and enjoy working with people.
- You enjoy working in a team and are service-oriented.
- You enjoy organizing and can keep a clear head even in stressful situations.
- You’re flexible, reliable, and responsible.
- You’re interested in travel, tourism, and your region.
What are your personal strengths?
- Start date of the apprenticeship: September 1
- Duration of training: 3 years
- Practical training: Wiesbaden Congress & Marketing GmbH (opens in a new tab)
In various departments with a focus on the tourism industry, such as Tourist Information Wiesbaden, the Group and Hotel Department, and City and Tourism Marketing.
Internship at a travel agency - Theoretical training: Bethmann School (opens in a new tab), Frankfurt
- Exams: Intermediate exam in the 2nd year of training; written and oral final exams in the 3rd year of training.
- Opportunities for further education: e.g., tourism specialist, hotel management specialist, event manager, business administrator, marketing or social media manager, bachelor’s or master’s degree program
Must-haves
- Good secondary school diploma / High school diploma / Technical college entrance qualification
- Good English skills; knowledge of other foreign languages is a plus
- Enthusiasm and a service- and customer-oriented approach to work
- Ability to work in a team, flexibility, and reliability
Nice-to-Haves
- Interest in organizing, as well as in tourism and the Wiesbaden region
- Strong communication skills and a passion for working with people
- Interest in business and organizational tasks
- Proficiency in using digital media
Your application? The perfect start to your future journey!
Would you like to turn your passion for travel, organization, and working with people into a career? Then apply online now and start your career at Wiesbaden Congress & Marketing GmbH.
Want more information about this apprenticeship program?!
If you have any questions about the training program, please feel free to contact Ms. Griech-Winter at (0611) 1729-702 (opens in a new tab).
