With this data protection declaration, the state capital of Wiesbaden informs you about the type, scope and purpose of the collection and use of personal data when using the website www.wiesbaden.de.
Privacy policy
With this data protection declaration, the state capital of Wiesbaden provides information on the type, scope and purpose of the collection and use of personal data when using the website www.wiesbaden.de (opens in a new tab).
This website contains external links to third-party websites. Only when you click on such a link will personal data (in particular your IP address) be collected by third parties. If you do not wish this to happen, do not click on the link. For the websites of other providers to which reference is made via links, for example, the data protection notices and declarations there apply.
Data security
The state capital of Wiesbaden (hereinafter “we”) takes data protection very seriously and treats personal data confidentially and in accordance with legal requirements. As a general rule, we collect and use the personal data of our website users only to the extent necessary to provide a fully functional website, our content, and our services.
New online services and the ongoing development of this website frequently result in changes to this Privacy Policy. We therefore recommend that you review the Privacy Policy at regular intervals.
Contact
City of Wiesbaden , represented by the City Council and Mayor Gert-Uwe Mende
Data Protection Officer of the State Capital of Wiesbaden The Data Protection Officer of the State Capital of Wiesbaden Hasengartenstraße 25 65189 Wiesbaden Phone: 0611 313083 Email: datenschutzwiesbadende
Information Security Officer of the State Capital of Wiesbaden The Information Security Officer of the State Capital of Wiesbaden Hasengartenstraße 21 65189 Wiesbaden Phone: 0611 31780 Email: it-sicherheitwiesbadende
Hosting of the website www.wiesbaden.de We host our website “www.wiesbaden.de” in Germany on web servers operated by Joomo GmbH. We have entered into an agreement with Joomo GmbH regarding data protection and data security in processing relationships in accordance with Article 28, Paragraph 3 of the General Data Protection Regulation (GDPR).
Provision of the website and creation of log files
Each time you access one of our websites, your browser automatically sends the following data, which we store as log files in a log file on the web server:
IP address
Date and time
URL of the page visited
Status code of the web server
amount of data transferred in bytes
URL of the last website visited (referrer)
the web browser used (user agent)
Legal basis for data processing
We process the data on the basis of Article 6 (1e) GDPR in conjunction with Section 3 HDSIG. Data logged when accessing the city's website will only be transmitted to third parties if we are legally obliged to do so or if disclosure is necessary for legal or criminal prosecution in the event of attacks on communication technology. Data will not be passed on in other cases.
Purpose of data processing
When the website is accessed, the visitor's current IP address is recorded in order to provide the requested website. This communication is stored on the server for 14 days to protect against misuse and attacks in order to ensure the security and stable operation of the website.
Storage duration
The log data is automatically deleted after 14 days.
Possibility of objection and removal
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. The user has no option to object to this.
Technical cookies
The website uses technically necessary cookies. These are also known as session cookies. A session cookie ensures that the web server assigns requests for pages, images or other content to a specific user or device. This cookie is only valid for the current browser session and is deleted when the browser is closed. Among other things, it stores the anonymized IP address, date and time, the URL of the page visited, the status code of the web server, the amount of data transferred, the last website visited (referrer) and the web browser used (user agent).
When using personalization (login), a PHP session is created for the login for the duration of the browser session.
This PHP session is also created/used when using the data protection barriers (activation of external services). If the activation takes place, technically unnecessary cookies are set by third-party providers in order to be able to open the data protection barriers for the corresponding service on other pages of the website without being asked again.
If the use of cookies is deactivated in your browser, it is still possible to read our site.
Legal basis for data processing
The legal basis for the processing of personal data using technically necessary cookies is Article 6 (1e) GDPR in conjunction with Section 3 HDSIG and Section 25 (2) TTDSG. § Section 3 HDSIG and Section 25 (2) TTDSG.
Duration of storage
Session cookies are deleted at the end of the session.
In principle, you can decide for yourself in your Internet browser whether cookies remain on your computer. You can deactivate or restrict the transmission of cookies by changing the corresponding settings.
Web analysis through Matomo - statistical data
We use the open source software Matomo for the statistical evaluation and analysis of our websites. We have deactivated the tracking cookies in Matomo so that no cookies are sent to your computer. Your IP address is also anonymized so that no personal reference is possible. Anonymization is achieved by shortening the IP address. This means that no conclusions can be drawn about you. We use the anonymized data to analyse and improve our website. Matomo collects certain technical information based on the data transmitted by your browser. These are
- User IP address (according to IP anonymization, 1 byte shortened, e.g. 192.168.100.xxx)
- Date and time of the request
- Title of the page accessed (page title)
- URL of the page accessed (Page URL)
- URL of the page that was accessed before the current page (referrer URL)
- Screen resolution used
- Time in the local user's time zone
- Files that were clicked on and downloaded (download)
- Links to an external domain that were clicked on (outlink)
- Page generation time (the time it takes the web server to generate the pages and then download them from the user: Page speed)
- Location of the user: country, region, city, approximate latitude and longitude (geolocation)
- Main language of the browser used (Accept-Language header)
- User-Agent of the browser used (User-Agent header)
Matomo is only used on our web servers. Your data is only stored there. It is not passed on to third parties.
Purpose of data processing
With the results from the analysis of the statistical data, we can optimize the content and structure of our website and align it with the interests of our visitors. By anonymizing the IP address, a personal reference is no longer possible.
Legal basis for data processing
The data is not personal at any time, so the scope of the General Data Protection Regulation does not apply.
Storage duration
Matomo works with a so-called "server-side fingerprint". This is a method by which a website recognizes visitors without using cookies. Technical features of the device are combined to create a temporary code. This changes randomly every 24 hours so that long-term recognition is not possible. As a result, the web analysis remains anonymous and GDPR-compliant.
The generated statistics and underlying data are not deleted as they do not contain any personal data.
JavaScript
Our website uses JavaScript. JavaScript is a platform-independent computer language that can be used to provide dynamic services. Most of our services and online forms can also be used without JavaScript. However, we recommend activating JavaScript in the web browser in order to be able to use all additional functions such as the watch list.
Automatic translation with DeepL Pro
The City of Wiesbaden would like to offer you the opportunity to read the content in other languages. For this purpose, we use the translation service of DeepL Pro. DeepL SE is a third-party provider (DeepL SE, Maarweg 165, 50825 Cologne) that automatically translates the content. You can find the function via the globe icon in the header and in the menu. By clicking on the respective language, you can visit the already translated pages in the selected language. No personal data is transmitted to DeepL.
Disclaimer
We assume no liability for the accuracy, reliability or timeliness of the information translated by DeepL. The City of Wiesbaden has no influence on the translation quality. There is also no claim to the complete translation of the content on wiesbaden.de - it is therefore possible that some elements, applications and files (e.g. PDFs, images, graphics etc.) cannot be translated. There is no liability claim for any damages incurred. Machine translation does not replace manual translation by certified linguists.
Route planner: Link to Google Maps
The state capital of Wiesbaden would like to offer visitors to wiesbaden.de the option of routing routes. For this purpose, we link externally to Google Maps.
The state capital of Wiesbaden has not integrated the Google Maps service into its website. Instead, you will find a link to Google Maps in every contact that offers a map ("Open route planner" link).
Google Maps is a third-party provider (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). By using Google Maps, data is transmitted to Google. By default, Google Maps is not active. This only happens when you have clicked on the link "Open route planner (Google Maps)". You will then leave wiesbaden.de and access content on Google servers. If you do not want your data to be transmitted to Google, do not click on the link or close the route planner in the browser by clicking on "X".
Google collects, stores and processes information in order to provide users with better services. This includes, for example, the language used, but also includes the entire surfing behavior. In addition to the URL of the page visited, your IP address is also transmitted. The state capital of Wiesbaden has no influence whatsoever on the data collected and data processing procedures by Google.
We offer web push notifications to inform you about news, offers or relevant content. The activation takes place exclusively with your express consent and can be revoked at any time via the settings of your browser.
Processing of personal data: When subscribing to the web push notifications, an anonymous push token is generated by the respective browser to send you messages. The push messages are managed via the push services of the browser manufacturers:
The push messages are transmitted in encrypted form. This means that the push services cannot read the content of the push message, but they can see who (City of Wiesbaden) sends push messages to whom (push token) and when.
We ourselves do not store any personal data in connection with the web push notifications.
If you no longer wish to receive web push notifications, you can deactivate them at any time in your browser settings or unsubscribe from a notification you have received.
Newsletter
You can subscribe to a free newsletter at www.wiesbaden.de. The newsletter is sent by e-mail. The data from the input mask will be transmitted to us. The e-mail address and the desired format of the newsletter are mandatory. Entering your name is voluntary and is only used to address you personally. Your consent is obtained for the processing of the data when you register for the newsletter and reference is made to this privacy policy.
Purpose of data processing
We use the data exclusively for sending the newsletter. It will not be passed on to third parties.
Legal basis for data processing
We process the data on the basis of Article 6(1)(a) GDPR (consent).
Storage duration
The data will be stored for the duration of your subscription.
Possibility of objection and removal
You can cancel your subscription to the newsletter at any time. You will find a corresponding link at the bottom of each newsletter. This also enables you to withdraw your consent to the processing of the personal data collected during the registration process. You have the right to withdraw your consent to the processing of personal data at any time. The withdrawal of consent does not affect the lawfulness of data processing based on consent before its withdrawal. You can also have the stored data amended at any time.
Online services and forms
On our website, you have the option of requesting services from the state capital of Wiesbaden via online forms and services. These are, for example, the contact form, feedback on the new page, ordering information brochures. For these services, personal data is collected that is necessary for the execution of the respective service. You decide whether you wish to provide us with this information online.
If no further reason is given that makes it necessary to provide your e-mail address, DE-mail address, fax number or telephone number, you can optionally provide these contact options. By doing so, you agree that we can also contact you in this way to clarify any outstanding issues.
Purpose of data processing
We use your data for the purpose stated on the respective online form or service.
Legal basis for data processing
Insofar as we ask for your consent to the processing of your personal data in the respective form, we base this on Article 6(1)(a) GDPR. This applies in particular to the contact form. Depending on the purpose of the data collection, other legal bases may also apply. These may be Article 6(1)(b), (c) and (e) GDPR. Your data will only be transferred to third parties if you have given your consent or if we are legally obliged or entitled to do so. Data recipients include, in particular, municipal enterprises or companies.
Storage duration
Your personal data will only be stored in the online forms and services for as long as is necessary for the use of the respective service. Storage of the data in further technical systems or files remains unaffected by this.
We will provide you with detailed and specific data protection information on your request in the respective service description or via the online form or the online service you have requested.
Your right to information
You can request information about your personal data processed by us in accordance with Art. 15 GDPR. In your request for information, you should specify your request in order to make it easier for us to compile the necessary data. Please note that your right to information is restricted by the provisions of Sections 24 (2), 25 (2), 26 (2) and 33 HDSIG.
Right to rectification
If the information concerning you is not (or no longer) correct, you can request a correction in accordance with Art. 16 GDPR. If your data is incomplete, you can request that it be completed.
Right to erasure
You can request the erasure of your personal data under the conditions of Art. 17 GDPR and Section 34 HDSIG. Your right to erasure depends, among other things, on whether the data concerning you is still required by us to fulfill our legal duties.
Right to restriction of processing
Within the framework of the provisions of Art. 18 GDPR, you have the right to request that the processing of data concerning you be restricted.
Right to object
In accordance with Art. 21 GDPR, you have the right to object to the processing of data concerning you at any time for reasons arising from your particular situation. However, we cannot always comply with this, e.g. if a legal provision obliges us to process data within the meaning of Section 35 HDSIG as part of our official duties.
Right to withdraw the consent given
If the data processing is based on your consent (Art. 6 para. 1 subpara. 1 a GDPR, Art. 9 para. 2 a GDPR), you have the right to revoke this consent at any time for the future. Please note that the revocation does not affect the legality of the data processing carried out on the basis of the consent until the revocation, so this does not subsequently become unlawful as a result of the revocation.
Right to complain
If you believe that we have failed to comply with data protection regulations when processing your data, you may file a complaint with the data protection supervisory authority pursuant to Article 77 of the GDPR.
The data protection supervisory authority responsible for us is:
The Hessian Commissioner for Data Protection and Freedom of Information