Public order office
Online services Citizens' Office
Welcome to the online service of the Citizens' Office
⚠️ Due to maintenance work, there may be brief disruptions to online services when authenticating with BundID on Monday, June 15, 2026, likely between 10:00 p.m. and 2:00 a.m. Thank you for your understanding.
Quickly and easily access services online.
We are pleased to now be able to offer our services online as well.
Online services
Electronic residence registration
Online registration at your place of residence
Deregistration abroad (with federal ID)
Deregistration abroad via the digital mailbox (without federal ID)
Apply for a registration certificate (simple) online
Apply for a registration certificate (extended) online
Apply for a registration certificate (electronic) online
Requesting information from the population register online Civex-p
Requesting information from the civil register online Civex-m
Request self-disclosure online
Status query ID document
Declaration of loss of a passport or identity card
Führungszeugnis online beantragen
Gewerbezentralregisterauskunft online beantragen
Set up an information block online
Set up transmission block online (with online ID function)
Set up transmission block online (without online ID function)
Appointment booking for citizens' offices and local administrations
Organizational units
Online services Citizens' Office
Address
Bürgerbüro
Marktstraße 18
65183 Wiesbaden
Marktstraße 18
65183 Wiesbaden
Arrival
Notes on public transport
Public transportation: Bus stop Dern'sches Gelände, Luisenplatz and Wilhelmstraße; bus lines 1, 2, 4, 5, 8, 14, 15, 16, 17, 18, 20, 21, 22, 23, 24, 27, 30, 36, 45, 46, 47, 48, 262.
Information on accessibility
- Barrier-free access is available
- The WC is barrier-free