We are available for you
The citizens' office is located at Marktstraße 18 (behind the old town hall).

Personal availability
We are happy to be there for you in person, but only work by appointment. It's quick and easy to make an appointment at the Citizens' Office online (opens in a new tab).

Please note

The Citizens' Office will be closed on Thursday, September 11, 2025, from 1 p.m. due to an internal event of the Public Order Office.

Written availability
buergerbuerowiesbadende

Availability by telephone
You can reach our service telephone on 0611 313344:
Monday to Thursday 9 a.m. to 3 p.m.
Friday 9 a.m. to 2 p.m.

Payment method
Card payment is preferred

Note on booking appointments

Please select all the services you require when making an appointment. The appointment times are precisely coordinated with the respective processing.

If you have several requests, these must be stated in full at the time of booking so that we can schedule sufficient time for your appointment.

If not all services are selected correctly, we will unfortunately not be able to guarantee processing. This also leads to delays in the process - to the detriment of citizens who keep their appointments on time and have booked their requests completely and correctly. We would like to avoid this.

Thank you for your understanding and your help!