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Public order office

Appointment booking for citizens' offices and local administrations

Book an appointment at the Citizens' Office (opens in a new tab) quickly and easily, or handle services directly online.

By appointment only

Appointments for the Citizen Service Center and local administrations are generally available for the next four weeks in our online scheduling system. Additionally, new appointments are added daily and weekly, so it’s worth checking the schedule regularly.

In urgent emergencies, please contact the on-site service desk directly—we’ll be happy to assist you.

When booking an appointment, please select all the services you need. Appointment times are precisely tailored to the specific service.

If you have multiple issues, these must be fully specified at the time of booking so that we can schedule sufficient time for your appointment!

If not all services are selected correctly, we unfortunately cannot guarantee that your issues will be addressed. Furthermore, this leads to delays in the process—at the expense of citizens who arrive on time for their appointments and have booked their requests completely and correctly. We would like to avoid this.

Thank you for your understanding and cooperation!

In-person availability

Citizens’ Office,
Marktstraße 18 (behind the old town hall)

We are happy to assist you in person, but we operate appointment at the Citizens' Office (opens in a new tab) quickly and easily, or handle services directly online (opens in a new tab).

By appointment only

Appointments for the Citizen Service Center and local administrations are generally available for the next four weeks in our online scheduling system. Additionally, new appointments are added daily and weekly, so it’s worth checking the schedule regularly.

In urgent emergencies, please contact the on-site service desk directly—we’ll be happy to assist you.

When booking an appointment, please select all the services you need. Appointment times are precisely tailored to the specific service.

If you have multiple issues, these must be fully specified at the time of booking so that we can schedule sufficient time for your appointment!

If not all services are selected correctly, we unfortunately cannot guarantee that your issues will be addressed. Furthermore, this leads to delays in the process—at the expense of citizens who arrive on time for their appointments and have booked their requests completely and correctly. We would like to avoid this.

Thank you for your understanding and cooperation!

In-person availability

Citizens’ Office,
Marktstraße 18 (behind the old town hall)

We are happy to assist you in person, but we operate exclusively by appointmentonline (opens in a new tab).

By appointment only

Appointments for the Citizen Service Center and local administrations are generally available for the next four weeks in our online scheduling system (opens in a new tab). Additionally, new appointments are added daily and weekly, so it’s worth checking the schedule regularly.

In urgent emergencies, please contact the on-site service desk directly—we’ll be happy to assist you.

When booking an appointment, please select all the services you need. Appointment times are precisely tailored to the specific service.

If you have multiple issues, these must be fully specified at the time of booking so that we can schedule sufficient time for your appointment!

If not all services are selected correctly, we unfortunately cannot guarantee that your issues will be addressed. Furthermore, this leads to delays in the process—at the expense of citizens who arrive on time for their appointments and have booked their requests completely and correctly. We would like to avoid this.

Thank you for your understanding and cooperation!

In-person availability

Citizens’ Office,
Marktstraße 18 (behind the old town hall)

We are happy to assist you in person, but we operate exclusively by appointment. Book an appointment at the Citizens’ Office quickly and easily online!

Online services

Appointment booking for citizens' offices and local administrations

Address

Bürgerbüro
Marktstraße 18
65183 Wiesbaden

Notes on public transport

Public transportation: Bus stop Dern'sches Gelände, Luisenplatz and Wilhelmstraße; bus lines 1, 2, 4, 5, 8, 14, 15, 16, 17, 18, 20, 21, 22, 23, 24, 27, 30, 36, 45, 46, 47, 48, 262.

Information on accessibility

  • Barrier-free access is available
  • The WC is barrier-free

watch list

Explanations and notes