Requirements:

• To use this service, you need a user account with an online ID card at Bund-ID.
• a valid ID card with activated online ID function including PIN or an eID card for citizens of the European Union and nationals of the European Economic Area including PIN.
• an NFC-enabled smartphone (recommended) or a USB card reader.
• the AusweisApp version 1.24.0 or higher for your smartphone or computer.
• the landlord's confirmation of residence (in digital form) if you do not own the apartment.

Please note that it is no longer necessary to visit the Citizens' Registration Office.

Requirements:

• You have a confirmation of residence in digital form
• You would like to register/re-register yourself and possibly your family
• You have a good command of written and spoken German
• You have a scan of the valid identification documents of all persons moving with you
• You also have a scan of the powers of attorney of all persons aged 16 and over moving with you

Please note that with this online service, once you have registered, you will still need to visit the Citizens' Office to update the chip data on your ID card.

Requirements:

• To use this service, you need a user account with an online ID card at Bund-ID.
• a valid ID card with activated online ID function including PIN or an eID card for citizens of the European Union and nationals of the European Economic Area including PIN.
• an NFC-enabled smartphone (recommended) or a USB card reader.
  the AusweisApp version 1.24.0 or higher for your smartphone or computer.

Please make sure to select "Bürgerbüro & Standesamt" as the office and "Bürgerbüro" as the area.
In addition, all mandatory fields must be completed so that your deregistration can be processed correctly.

Please note that processing may take some time. You will receive confirmation of your cancellation by mail.

Please note that post-processing is required for this online service and we ask for your patience.

Please note that post-processing is required for this online service and we ask for your patience.

Requirements:

• To use this service, you need a user account with an online ID card at Bund-ID.
• a valid ID card with activated online ID function including PIN or an eID card for citizens of the European Union and nationals of the European Economic Area including PIN.
• an NFC-enabled smartphone (recommended) or a USB card reader.
• the AusweisApp version 1.24.0 or higher for your smartphone or computer.

Please note that processing may take some time. You will receive confirmation of your exemption from the ID requirement by mail.

Requirements:

• To use this service, you need a user account with an online ID card at Bund-ID.
• a valid ID card with activated online ID function including PIN or an eID card for citizens of the European Union and nationals of the European Economic Area including PIN.
• an NFC-enabled smartphone (recommended) or a USB card reader.
• the AusweisApp version 1.24.0 or higher for your smartphone or computer.

Please note that post-processing is required for this online service and we ask for your patience.

You can handle the following matters via a video appointment at the Online Citizen Service Center:

• Apply for a certificate of good conduct
• Apply for a certificate of residence
• Notify the authorities of your move abroad