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Public order office

Pick up new ID document

You have applied for a passport, ID card or eID card at the Citizens' Office or a local authority and would like to collect the new document.

Here you can quickly check the processing status (opens in a new tab)(⚠️Aufgrund this service will not be available from June 18 to 21 due to a system changeover. Thank you for your understanding) of your ID document.

We are happy to be there for you in person, but only work by appointment. Book an appointment quickly and easily online (opens in a new tab) in the appointment calendar at the Citizens' Office or the local administrations.

Pick up new ID document

Address

Bürgerbüro
Marktstraße 18
65183 Wiesbaden

Notes on public transport

Public transportation: Bus stop Dern'sches Gelände, Luisenplatz and Wilhelmstraße; bus lines 1, 2, 4, 5, 8, 14, 15, 16, 17, 18, 20, 21, 22, 23, 24, 27, 30, 36, 45, 46, 47, 48, 262.

Information on accessibility

  • Barrier-free access is available
  • The WC is barrier-free

watch list

Explanations and notes