Emergency call
The emergency number of the city of Wiesbaden is available 365 days a year, around the clock, under the Europe-wide emergency number 112.
The Europe-wide emergency number 112
Throughout Europe since 1991
112 has been the standard emergency number in Europe since 1991. However, not all citizens know about it.
Uniform number in 27 countries
In 27 European countries, you can call the fire department, emergency services and other aid organizations directly on 112.
In emergencies in particular, it is crucial to call for help quickly and comprehensively. Please note: Abroad, the control centers usually speak the local language. However, it is often possible to communicate in English.
Free of charge from all networks
112 works free of charge and without an area code in all fixed and mobile networks - throughout Europe.
- In hotels or larger businesses, an outside line prefix may have to be dialed first.
- Emergency calls can only be made by cell phone with a valid SIM card, but no credit is required.
The two most important "W" questions
To be able to alert the right emergency services quickly, the control centers need two main pieces of information:
- Where is the incident?
Please state the exact location, e.g. district, street, house number, floor or special features such as rear courtyards. On roads and railroad lines, it is also important to state the kilometers or directions of travel. - Wait for further questions!
The control center staff will ask all other questions. It is therefore essential that you stay on the phone until the other party ends the call.
Misuse will be prosecuted
All calls can be technically tracked in the control center. Misuse of the emergency call is not a trivial offense and can have criminal consequences. It also blocks lines that are urgently needed for real emergencies.
👉 Please only dial 112 in a real emergency. The emergency control centers are not a weather center or a telephone exchange.
Medical on-call service 116 117
If it is not an acute emergency or a life-threatening illness, but a health complaint that you would consult a GP about but whose treatment cannot wait until the next day, the medical on-call service is responsible.
The medical on-call service will help you outside regular consultation hours - i.e. in the evening, at night, at weekends and on public holidays.
It can be reached by calling the nationwide number 116 117. The call is free of charge, works without an area code and is valid anywhere in Germany - whether from a landline or cell phone.
