The service includes counseling and personal support for eligible individuals and their family members, in particular:

• Assistance in retaining housing
• Assistance in finding housing
• Assistance in establishing and maintaining social relationships and organizing daily life
• Assistance with living situations marked by violence
• Assistance for inmates (temporary rent coverage during incarceration)
• Assistance upon release from a secure facility (prison, treatment facility, youth welfare facility)
• Counseling on debt settlement and managing finances.

Counseling is provided as personal assistance, regardless of income or assets.
This assistance is also provided to individuals eligible for benefits under SGB II.